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Account Issues

Account Issues Scenario Examples

  • You can't login to your account
  • You cannot access a certain function or page
  • You can't logout from your account
  • Other Account-related issues

Tips before sending the report.
  • You might not have recieved the activation email, in that case you most likely entered the wrong adress.
  • Your account needs to be activated by email before you can login, make sure that you activated your account.
  • On signup, after you click Submit, the Finish button pops up. The site then asks you to recheck the email to avoid the scenario above. You have to click the Finish button before your Activation email gets sent.

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